WTF? I thought it was caching the old file structure so thought I’d try something else… I thought I’d delete a few of my older folders and reconfigure the Plex libraries but noticed that Plex kept retaining the old folder structure from before I deleted / changed certain folders within the library. Same result - the new files disappeared after a while. So I thought I would disable the Plex server from the “Do More” section of WD Discovery app, power down the MCH and re-boot after 5 minutes, Enabled Plex media server again via the “Do More” app and reconfigured with Plex online - I found the Media library folders. I tried again and had the same results - gone. This time the files didn’t show on the Plex player app so I checked with WD Discovery app, and the files had disappeared. Usually after around 10-15 mins, the new files get scanned and they get displayed on my Plex GUI via my Apple TV…and I can play these. I added a couple of new TV show files to the Plex media library via the WD Discovery app. Recently my WD My Cloud Home Windows 11 app told me an update available which I carried out. I have around 41% of free / available space left on the MCH. The discovery app makes the experience like you’re using Windows folders and I used this for transferring my media library to the MCH. 1) use the web login ( and 2) using the Windows WD Discovery app. WD provide 2 ways of accessing the data on the MCH. I believe the NAS runs on a Linux OS - which is why I'm reaching out to this community. I run a 4TB WD My Cloud Home (MCH) NAS with the Plex media server app built into the WD product.
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